Frequently Asked Questions
Click here to request a demo.
OrthoBanc is a payment management company. We don’t offer 3rd-party financing. Instead, we manage your monthly payments including all patient follow-up regarding failed transactions and expired credit cards. There is no need to mail statements, provide coupon books, or make those awkward phone calls about missed payments.
OrthoBanc is a web-based service. We are also integrated with leading practice management software packages for quick setup of accounts.
Yes. OrthoBanc can process online payments and deposit the funds into your account. Contact us to find out more about your online options!
All of OrthoBanc’s services are à la carte. You decide which services best suit your practice, and we help you implement them into your office procedures.
OrthoBanc is integrated with leading practice management software companies for simplified data entry and automated payment posting. Click here for a complete listing of integration partners.
OrthoBanc uses the Automated Clearing House (ACH) to electronically transfer funds to your account.
No – we do not collect insurance. If you set up a payment plan through OrthoBanc, you can do a balance increase or decrease anytime based on insurance adjustments.
Our payment management has no monthly fees. There are no monthly minimums, and pre-purchased volume discounts are available. Contact OrthoBanc for a complete list of fees.
OrthoBanc has negotiated competitive rates based on our large volume of monthly credit card transactions. Our rates are set – you don’t pay more for miles cards, rewards cards, etc. Contact OrthoBanc to learn more about our credit card rates.
No. There is no software to buy or additional equipment needed for our payment management service. Accounts are set up directly from our website or your integrated software system.
Yes! OrthoBanc provides comprehensive training on how to use our services. This includes presentation skills training for your staff to ensure the best management of all your monthly payments.